Privacy Policy

At Kaplan Counseling Center, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and protected when you visit our website or contact our practice.

Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

When you complete a contact form, request an appointment, or communicate with us, you may provide:
  • Your name
  • Email address
  • Phone number
  • Any information you choose to include in your message

Please do not submit confidential medical or mental health information through website forms unless specifically instructed to do so.

Automatically Collected Information

Like most websites, we may automatically collect certain information, including:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Date and time of your visit
  • Referring website

This information is used to improve our website and understand how visitors use it.

Cookies

Our website may use cookies or similar technologies to improve functionality and analyze website traffic. You can disable cookies through your browser settings, although some website features may not function properly.

How We Use Your Information

We may use your information to:
  • Respond to inquiries
  • Schedule appointments
  • Provide information about our services
  • Improve our website
  • Maintain website security
  • Comply with applicable legal obligations

We do not sell or rent your personal information.

HIPAA and Patient Privacy

If you become a patient of our practice, your medical and mental health information is protected under the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws. This website Privacy Policy applies only to information collected through this website. Your treatment records and Protected Health Information (PHI) are governed by our separate Notice of Privacy Practices, which is provided to patients at the start of care.

Third-Party Services

Our website may use trusted third-party providers for services such as:
  • Website hosting
  • Appointment scheduling
  • Contact forms
  • Analytics
  • Payment processing (if applicable)

These providers may collect or process information as necessary to perform their services on our behalf.

Data Security

We use reasonable administrative, technical, and physical safeguards to help protect the information submitted through our website. However, no method of electronic transmission or internet storage is completely secure, and we cannot guarantee absolute security.

External Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices or content of those websites.

Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website. If we knowingly collect information from a child through our website without appropriate consent, we will promptly delete it.Mental health services provided to minors are subject to applicable federal and Georgia laws regarding parental rights and confidentiality.

Your Choices

You may contact us to:
  • Request updates to your contact information
  • Ask questions about this Privacy Policy
  • Request that we delete information submitted through our website, where permitted by law

Please note that requests involving patient records are handled in accordance with HIPAA and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Kaplan Counseling Center

Address: 324 Creekstone Ridge, Woodstock, GA 30188

Office Contact: (407) 805-1734

Confidentiality & Privacy at Kaplan Counseling Center

Your Privacy Matters:

At Kaplan Counseling Center, your privacy is paramount. Rest assured, all personal interactions and data remain confidential. Only with your explicit written consent (or both parties in couples counseling) would any information be disclosed. Specific Georgia laws dictate rare instances where limited information may need sharing, such as potential harm scenarios or specific billing cases. View Privacy Policy and Terms and Conditions.

Emergency Protocols:

In urgent cancellation cases, only your name and contact details will be accessed for notifications. For insurance-backed services, relevant clinical details may be shared to process claims.

Website & Digital Security:

Our website mirrors our dedication to privacy. Information you share is exclusively ours, never sold or lent out. Should you reach out via email or other platforms, it's strictly to attend to your needs. Your rights include data access, correction, or deletion. We prioritize online security, ensuring any sensitive details you share remain protected. Address any privacy concerns directly through our contact page.

Website Content & Third-Party Links:

While we strive for accuracy, our website content is informational and not a replacement for expert advice. For specialized counsel, always turn to licensed professionals. We might offer third-party site links for added convenience. Navigating these is your choice and responsibility. We don’t endorse or claim responsibility for external site content.